the process

Every project has unique individual requirements. Each project is approached with an initial detailed discussion to determine the scope of the project. The design is a collaboration between the architect/designer/client, the artists and Mercury Creative Arts.  Once the design and the scope of the project are defined we move forward and submit drawings, renderings, and samples when needed.  When all details of the final design are approved production begins and then installation. A proposal including all aspects of the project is submitted for approval that includes final design, lighting specifications, a production time line and installation information. A detailed budget with costs and project time line is included. Once approved a deposit is required to begin production.

How to place an order
You can reach us by phone or email.  Our hours of operation are from 9:00AM EST to 5:00PM.   The best way to place an order is to call us so we can speak to you and better understand your project needs.   Our artists create custom work based on your design needs.

Payment
Payment can be made by Visa, MasterCard, or personal check.

Shipping/returns/cancellations
Depending on the size of the work determines shipping.   Federal Express Ground, UPS and freight truck are methods of shipping.   Damage must be reported within 5 business days from the day of delivery.    We do not accept returns on custom orders.  Color samples and images are provided in advance to ensure that all expectations are met.    Cancellations must be made in writing and made before production begins.  If the project is cancelled prior to production or shipping a 5% cancellation fee from the cost of the order will be charged.

Contact Information
Mercury Creative Arts, LLC
www.mercurycreativearts.com
Sheila@mercurycreativearts.com
skuster@comcast.net
79 Dutchtown Zion Road
Belle Mead, NJ 08502
908-229-6933